Travis Fieser

Travis Fieser has a diverse work experience spanning several industries.

In 2011, they started as a Sales Representative at Vector Marketing, where they met with clients and provided field training to newer sales representatives.

Travis then worked as a Barista at Starbucks from 2012 to 2015, where they created specialty food and beverage products and provided excellent customer service.

From 2015 to 2017, Travis worked as a Company Store Representative at Stone Brewing, where they handled customer inquiries and purchases, educated customers on company products, and managed customer transactions using Point-of-Sale Systems.

In 2017, they joined Lume Cube Inc as a Customer Service Representative, acting as the main point of contact for customer inquiries and working with executive leadership to conduct customer feedback surveys. Travis later transitioned to the role of Customer Service and Shipping Coordinator, responsible for shipping services, logistics management, and customer service policies and procedures. Finally, they served as the Fulfillment and Service Director, overseeing fulfillment, customer services operations, and implementing the organization's first ERP System.

In 2020, Travis founded Coastal Consulting Group LLC, where they aimed to provide innovative solutions for Logistics Management, Supply Chain, and eCommerce. Travis offered services for Amazon Seller Central Account Set-up, Management, and Optimization and consulted with clients to identify Manufacturing Supply Chain and Sourcing needs.

Travis then joined ShipLab in 2020 as an Account Manager, building and maintaining client relationships, ensuring timely delivery of solutions, and leading client-facing engagements. In 2021, they moved to ShipCalm as an Account Manager, managing the Onboarding Department and Technical Operations Team to transition new customers into Third-Party Logistics facilities and developing Standard Operating Procedures.

Travis briefly worked as an Implementation Manager at Extensiv in 2022, before returning to ShipCalm in 2023 as the Director of Customer Experience, overseeing the customer experience department.

Overall, Travis Fieser has a strong background in customer service, logistics management, and supply chain consulting.

Travis Fieser attended MiraCosta College from 2010 to 2013, where they studied psychology. No degree was mentioned.