Kylie G.

Product Operations Specialist at ShipFusion

Kylie G. has a diverse work experience spanning multiple industries. Kylie most recently worked at Shipfusion, where they held multiple roles including Technical Business Analyst, Project Manager, and Support Associate. Prior to Shipfusion, Kylie worked at Fleet Complete as a Technical Support Analyst, where they were responsible for solving and escalating technical issues in a contact center environment. Kylie also played a key role in creating efficiencies through process improvements and training junior reps. Other previous positions include Service Advisor/iOS Repair Technician at Jump+, Customer Service Representative at Atom Auto Parts // Max Advanced Brakes, Cleaner at Niagara Student Housing, and iTunes Store/Beats Music Advisor at Aditya Birla Minacs. Kylie's early work experience includes roles such as Administrative Assistant at Startronics and Niagara Student Housing, Cook/Scooper at Lazy Loon Restaurant & Ice Cream Bar, and Back Of House Help at The Mouse Trap.

Kylie G. pursued their education at various institutions and obtained certifications to enhance their professional skills. Kylie attended Notre Dame College School from 2004 to 2008, completing their high school education without specifying a degree. Kylie then enrolled in Brock University from 2008 to 2012, where they earned a Bachelor's degree in Political Science and Government. Additionally, Kylie G. returned to Brock University at some point to pursue a Bachelor of Arts (BA) in Political Science and Government, but the specific start and end years are not provided.

To further enhance their knowledge and skills, Kylie G. obtained certifications in different subjects. In 2016, they acquired the ACIT (Apple-Certified iOS Technician) certification from Apple, demonstrating their expertise in iOS technology. Kylie also completed the Service Fundamentals certification from Apple the same year. Furthermore, in 2021, they earned the Project Management Simplified certification from LinkedIn, showcasing their proficiency in project management principles.

Links

Previous companies

Fleet Complete logo

Timeline

  • Product Operations Specialist

    October 1, 2023 - present

  • Technical Business Analyst

    November 1, 2021

  • Project Manager

    February 1, 2020

  • Support Associate

    October 1, 2019