Sushila Melcher

Sushila Melcher is a seasoned professional with extensive experience in customer service and fundraising. Currently serving as a Senior Happiness Engineer at ShipMonk since September 2020, Sushila manages a team to enhance client relations and optimize software solutions for major accounts. Sushila's prior role at ShipMonk involved account management for a leading diamond account, showcasing a rapid advancement in less than a year. Previously, Sushila held the position of Senior Fundraising Specialist at Platinum Fundraising, where strategic program development and client relations were pivotal in serving a large population area. Additional experience includes training staff at Shane Co. as a Merchandise Liaison and leading brand promotion initiatives as a Lead Brand Ambassador for Live Worldly. Sushila holds a Bachelor of Science in Fashion Merchandising from The University of Georgia.