Jessie C.

Jessie C. is a Customer Success Manager at Shippit, where a data-driven approach is utilized to enhance customer portfolio health, reduce churn, and promote product adoption. Prior experience includes roles such as Customer Experience Manager at Kaddy and Customer Support Specialist at Shippit, where data analysis of customer interactions was a key focus. As a Customer Service Agent at Express Glass, Jessie C. ensured high quality customer service by managing various administrative tasks and contractor communications. Early career experience includes a Personal Assistant role at Penthouse Magazine Australia & NZ, providing organizational support to executives, and hairdressing apprenticeships at Lushus Hair and Tofred. Jessie C. holds a Diploma of Live Production from Design Centre Enmore.