Customer Service · Full-time · United States · Remote possible
Before you read on, take a look around you. Everything you see has been shipped, often multiple times before reaching its destination. Global ecommerce sales are expected to total $5.5 trillion worldwide in 2022 and continue growing over the next few years. Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.
Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, and platforms are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.
Shippo’s core value proposition is providing e-commerce merchants with access to 50+ domestic and international shipping carriers through a single API, upon which we build and monetize different value-added services (label purchase, order management & fulfillment, insurance, stc.). Our global network of shipping carriers is therefore a crucial part of our success. We are looking for a Director of Carrier Partnerships to lead and execute a long-term carrier strategy and optimize existing carrier relationships. The ideal candidate brings a novel, forward-looking approach to problem-solving that is rooted in a track record of delivering high impact work at the intersection of technology, commerce and logistics. This role is highly cross-functional in nature and a key part of the role will be to influence & drive internal alignment on various initiatives.
Shipping & handling responsibilities:
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