Monica Betigeri

Monica Betigeri is an experienced professional with a diverse background in insights, strategy, and engagement across multiple industries. Currently serving as the Director of Insights, Strategy and Engagement at Shipt since May 2021, Monica previously held roles at Member Loyalty Group, where significant projects included managing a major implementation project and launching a customer-facing web portal. Prior experience includes directorship at Satmetrix, where strategic relationships and customer satisfaction were prioritized, and senior analyst duties at T-Mobile enhancing national quality programs. Monica's early career involved technical project management at Two Degrees Consulting, and a strong academic foundation in Business Administration from Washington State University, complemented by a certification in Project Management from the University of Washington.