Gerald Cunningham

Gerald Cunningham is a seasoned professional with extensive experience in customer support and project management. As a Senior Manager of Customer Support at ShipWorks since April 2013, Gerald has developed strategies to enhance customer satisfaction, served as a key stakeholder in software development, and conducted training sessions to improve team skills. In 2023, Gerald briefly held the role of Project Manager at Auctane. Previously, at Hertz Local Edition, Gerald consistently surpassed sales and customer service goals as a Manager Assistant. At Enterprise Rent-A-Car, Gerald excelled as a Customer Care Representative, effectively managing customer inquiries and maintaining strong relationships. Gerald holds a Bachelor of Arts in Business Administration from Lindenwood University.