Giacomo Fort is an experienced professional in customer success and digital transformation, currently serving as Manager of Customer Success at ShopFully since March 2023. Previously, Giacomo held roles including Retail Digital Transformation Manager and Manager of Customer Success at Tiendeo, where responsibilities included onboarding clients, campaign support, and performance analysis. Experience also encompasses consultancy positions focused on retail excellence and market strategies at TwinPikes and JAKALA. Earlier career roles at Anheuser-Busch InBev and Vodafone involved business development and product management, respectively. Giacomo holds a Master of Science in Marketing Management from Università Bocconi and possesses a Bachelor's degree in Communication, Media, and Advertising from IULM University.
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