Jaime Donoso

Jaime Donoso is an experienced professional in financial management and customer service operations, currently serving as a Financial support at B2X Care Solutions since August 2020, overseeing local affairs and financial obligations. Previously, Jaime functioned as Store Manager for Samsung, managing a post-sales store for mobile devices and home appliances, and as Service Operation Lead, focusing on customer support for various consumer electronics. At Envista Holdings Corporation, Jaime held the position of Service Manager, enhancing customer response time during the closing of a subsidiary. With a long tenure at LG Electronics, Jaime excelled as Senior Customer Service Manager, improving profitability and customer satisfaction across Chile, Bolivia, and Paraguay. Jaime's career commenced at ENTEL PCS, leading contact center operations and planning, resulting in efficiency improvements and cost reductions. Education includes a Civil Engineer degree in Industrial Engineering and a degree in Engineering Sciences from Universidad de Chile.