Karine Ying-Chieh Feng is a seasoned professional in customer success and marketing, currently serving as a Senior Merchant Success Manager at Shopify since April 2023. Previous roles include Customer Success Partner at Twitter, where responsibilities included developing campaign proposals and driving new leads through webinars. At Shopee, Feng managed marketing solutions for Greater China and organized client-focused webinars. Experience at iProspect involved planning and optimizing search engine marketing campaigns and analyzing digital performance for various industries. Co-founding Bionicraft Co., Ltd. showcased an entrepreneurial spirit in biological research and design. A Master's degree in Bioenvironmental System Engineering from National Taiwan University and a Bachelor's degree in Life Science from Tunghai University complement a strong educational foundation.
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