Katie McConnell

Support Lead at Shopify

Katie McConnell has extensive experience in project management and operations within the e-commerce and marketing sectors. Currently serving as Support Lead at Shopify since June 2020, Katie has also taken on roles such as Project Lead for the JSA Mentor Program and Team Lead for JSA Mentors. Prior to Shopify, Katie worked at Machinas as a Project Manager for Hugo Boss U.S., overseeing multi-channel marketing and content initiatives. At Global Edge Brands, Katie held the position of New Business Marketing Manager, focusing on account management and market strategies. Earlier career roles included E-commerce Operations Leader, Store Operations Manager, and Floor Manager at Aritzia and Project Coordinator/Administrative Assistant at BlackBerry. Katie earned a Bachelor of Arts in Psychology from the University of Ottawa in 2009.

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