Zinny Obayagbona, MBA, currently serves as a Senior Technical Launch Consultant at Shopify, focusing on implementing Shopify Plus for merchants and tackling complex technical challenges. Previously, Zinny held roles at Klue as a Customer Success Manager, achieving significant customer retention and establishing a Learning Series initiative. Zinny's experience also includes founding ZF, a platform aimed at providing career resources, and serving in various customer success and technical management roles at companies such as Altrio, Prophix Software, and Fiix Software. Zinny holds an MBA from Boston University and has a diverse educational background, including a Bachelor of Laws from the University of Lagos and certifications in Agile Project Management.