Fernando Chung is a Customer Support Manager at Shoplogix, having previously served as Client Services Director at MEMEX Inc., where management of a six-member team was key in implementation and software support. Fernando's extensive experience includes roles such as Technical Application Specialist and Manufacturing Support Analyst, focusing on technical support, process improvement, and MES implementation. Earlier positions involved providing bilingual support on the MERLIN Platform and hardware/software troubleshooting. Fernando holds an Associate's degree in Computer and Electronics Engineering Technology from Centennial College and has contributed to student mentorship and technical projects throughout the educational journey.
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