Lucia Hurňanská

Lucia Hurňanská has a diverse work experience spanning multiple industries. Lucia'scurrent role is as the Core Onboarding Supervisor CZ & SK at Shoptet, a position they have held since August 2022. Prior to that, they worked as the Core Onboarding Manager SK at Shoptet from January 2022 until August 2022. From 2021 to 2021, Lucia was a Restaurant Development Manager at Wolt, where they managed restaurant portfolios and successfully onboarded venues onto the platform. Lucia also developed restaurant partners and their businesses.

Before joining Wolt, Lucia worked at Grand Circle Corporation as a Program Services Coordinator from December 2018 to June 2020. In this role, they were responsible for planning and coordinating European Tour Guides' assignments, monitoring and analyzing their quality results, and coordinating the hiring and training of new tour guides.

Prior to that, Lucia worked at AccorHotels as a Multi-Hotel Sales Representative from December 2016 to November 2018. Lucia'sresponsibilities included actively selling hotel services and conference rooms, serving as the deputy manager of the sales department, and working with hotel and internal booking software.

Earlier in their career, Lucia worked as a Travel Agent at Satur Travel, where they sold products and services of the tour operator, communicated with customers and service providers, and handled complaints. Lucia also had a brief stint as a Business Service Manager at PTO Slovakia, where they were responsible for planning business trips, making reservations for transportation and accommodation, and providing insurance services on commission.

Overall, Lucia Hurňanská has gained valuable experience in sales, customer service, coordination, and management roles throughout their career.

Lucia Hurňanská obtained a Master's degree in Tourism and Travel Services Management from Ekonomická univerzita v Bratislave, which they attended from 2014 to 2016. Prior to that, they completed their Bachelor's degree in Tourism from Vysoká škola polytechnická Jihlava, studying from 2011 to 2014. Additionally, they pursued a field of study in Tourism, Leisure, and Travel Management at Groupe ESC Troyes from 2013 to 2014. Lucia also holds certifications such as "Fundamentals of Digital Marketing" from Google, "Certificate of a specialization: Balneology and wellness" from Vysoká škola polytechnická Jihlava, and "Certificate of a tour guide activities in tourism" from the same institution. Lucia has also obtained a State Language Certificate for English in the level range of C1-C2 from Štátna jazyková škola v Žiline.