Petra Králová

Petra Králová has a diverse work experience spanning over several roles and industries. Petra is currently working at Shoptet as a Business Analyst Customer Care CEE. Prior to that, they were the Teamleader of Customer Care Consultants at the same company. Before joining Shoptet, Petra worked as the Head Of Customer Care at delicado. Petra also has experience as a Customer Care & Content Manager at Dogsie, where they played a crucial role in the growth and development of the brand. Earlier in their career, Petra worked as a Customer Happiness Specialist at Rohlik.cz, where they focused on ensuring customer satisfaction through marketing activities and customer support. Petra has also worked as a Research Executive at Ipsos Czech Republic, a Sales Assistant at Material, and a Guest Service Agent at Karlovy Vary International Film Festival and Progres Partners Advertising. Petra started their career as an Administrative Assistant at Linet spol. s r.o. Overall, Petra Králová has demonstrated their expertise in customer care, team leadership, content management, research, and administrative support over the course of their professional journey.

Petra Králová completed their education at three different institutions. Petra began their academic journey at Gymnázium Na Zatlance from 2009 to 2012, where they completed their high school education. Following this, they enrolled at Charles University, where they pursued a Bachelor's Degree in Sociology and Social Anthropology from 2012 to 2015. Continuing their studies at Charles University, Petra obtained a Master's Degree in Sociology from 2015 to 2018.