Shannon Robinson

Shannon Robinson is an experienced administrative and billing professional with a strong background in healthcare settings. Currently serving as a Clinic Support Specialist at Shorehaven Behavioral Health, Inc. since January 2022, Shannon provides essential front office support by managing calls, client check-ins, and appointment scheduling through EHR software Procentive. In addition, Shannon holds the role of Medical Biller at Integrity Home Care LLC, overseeing Anthem billing and follow-up using Availity. Previous experience includes serving as Managed Medicaid Billing Specialist II at North Shore Healthcare, LLC, where Shannon utilized accounting software for outstanding accounts and managed billing for various health services. An earlier position as Agency Accounts Coordinator at Shorehaven Behavioral Health involved managing billing through specific systems for various client programs. Shannon's career began as a Transcriptionist for Caption Matrix, and formal education includes a diploma in Medical Billing and Coding from Penn Foster Group and a certificate in Medical Transcription from U.S. Career Institute.