Erica Young

Erica Young, MPS, currently serves as the Director of Human Resources Consulting at SHRM, where responsibilities include overseeing the enterprise client experience, customer success, solution architecture, events, and enterprise product initiatives. With a rich background in supporting Fortune 500 Talent & Culture professionals, Erica has crafted customized solutions that drive people and culture change as a People & Inclusion Solutions Architect. Previous roles encompass positions at the Center for Creative Leadership, Aronson LLC, Casey Trees, and Reading Partners, AmeriCorps, contributing to diverse areas such as training evaluation, volunteer management, and recruitment. Erica's educational background includes a Master of Professional Studies in Industrial and Organizational Psychology and Instructional Systems Design from the University of Maryland Baltimore County, along with a Bachelor of Arts in Psychology, Neuroscience, and Public Health from Elon University.