Darren Matthews is an experienced professional in customer service and operational management, currently serving as Senior Director of Customer Service at Shutterfly, Inc. since March 2009. In this role, Darren leads teams that analyze customer insight data and drive initiatives for improved customer experience. Prior experience includes various leadership roles at Target Corporation, where Darren managed technology infrastructure and vendor management, and at Marshall Field's, focusing on assets protection and project management. Darren began a career in assets protection at Target, advancing through multiple roles. Educationally, Darren holds a Bachelor of Science in Business Management from Saint John's University.
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