Linda Bezek

Sr. Incident Management Analyst at Shutterfly

Linda Bezek is a solutions-focused professional with over 10 years of experience in technical strategy and support. Currently retired since June 2023, Linda previously served as a Sr. Incident Management Analyst at Shutterfly, Inc., and held the position of IT Support Manager at Sun Country Airlines from August 2015 to October 2018. Prior to that, Linda directed the IT Client Support Services at Integra Telecom, where responsibilities included managing helpdesk and desktop support services, achieving a consistent 5% quarterly reduction in incident and request ticket counts, and handling over 2,800 support calls monthly. Linda Bezek's career is characterized by strong interpersonal and communication skills, fostering enduring business relationships.

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