Customer Success Manager

The Customer Success Manager has a long history of working in customer support and sales. They began their career as an Admissions Counselor at 2U, then moved on to Marketing Associate at LivingSocial. After a short stint as a Marketing Sales Consultant at Vocus, they landed their current position as Director of Customer Success at SaleCycle. In their current role, they are responsible for managing customer support and ensuring customer satisfaction.

The educational career for Customer Success Manager would be a Bachelor of Arts in Media Law & Policy from Penn State University.

They are on a team with Senior Sales Manager - Sales, Head of Partnerships - Partnerships, and Head of Growth - Growth. Customer Success Manager reports to Emma Sam, Co-Founder & CCO.