Pedro Amado is a skilled professional with a background in change management, service management, and continuous improvement. With experience in various companies such as SIBS, WayLogic - Information Systems, and Pessoas e Processos, Pedro has excelled in roles such as Change Manager, Demand & Delivery Manager, and Consultant. Pedro has a strong technical background in system and network administration, software lifecycle management, and process design. Pedro's expertise extends to managing IT teams, implementing new solutions, and seeking new business opportunities. Their educational background includes certifications in ISO/IEC 20000 : 2011 Foundation and Capability Maturity Model® Integration (CMMI®)-DEV 1.3, along with a degree in Computer Engineering from Universidade Autónoma de Lisboa.
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