Customer Support and Field Service

About

The Customer Support and Field Service team at SICPA ensures seamless implementation and ongoing support of SICPA’s secured authentication, identification, and traceability solutions. This team provides technical assistance to clients, handles field-related issues, coordinates service calls, and maintains customer relations to ensure optimal performance of SICPA systems. By collaborating with governments and industry partners, they address and resolve technical problems, train users, and supply continuous support to uphold system integrity and customer satisfaction.


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