Santa Valatkiene is a Key Account Lead at Sidekick Group Ltd since November 2015. She strategically plans to enhance client services and operational performance, leads Housekeeping Managers, maintains high-level client relationships, ensures safety compliance, manages budgets, supply chain, time and attendance, and implements CSR initiatives. She also focuses on developing team culture, policies, and processes while overseeing training and CSR platforms. Prior to this role, Santa worked as an Account Manager where she managed contracts, client relationships, financial tracking, and schedules. She also worked as a Contract and Scheduling Assistant handling administrative tasks, scheduling over 200 employees, and managing client sites. Santa has experience as a Head Housekeeper, managing housekeeping teams, audits, stock levels, and supporting Account Managers. In her previous role as a Kitchen Administrator, she dealt with suppliers, managed stock levels, and client requests. Santa has also served as a Team Leader/Housekeeping Manager, overseeing vendor communication, training, stock levels, audits, and team management across multiple sites. Prior to Sidekick Group Ltd, Santa worked at Ibis Styles London Excel as a Senior Supervisor and Floor Supervisor, overseeing linen management, wages, schedules, stock levels, room inspections, and training.
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