Joseph Leung currently serves as the Global Head of Customer Support at Sidetrade, starting in September 2025. Prior to this role, Joseph held the position of Senior Manager, Client Technical Support at Benevity from March 2019 to August 2025, leading a global team to provide technical support services to Fortune 500 clients and collaborating with cross-functional teams to drive innovation and enhance customer engagement. Joseph has a diverse career history that includes managerial roles at Starbucks, Futurpreneur, The Calgary Stampede, WestJet, and Loblaw Companies Limited, focusing on guest experience, operations performance, and client success. Joseph's educational background includes multiple executive certificates from prestigious institutions such as McGill University, The University of British Columbia, and Schulich School of Business, emphasizing operational performance and management skills.
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