Jennifer J Mercer

Jennifer J Mercer is a Senior System Analyst IV at NorthBay Healthcare and a Clinical Informatics Project Manager at Sidney Health Center. Jennifer J has been involved in project management of Epic implementation, issue identification, tracking, and resolution, education/training processes for Epic Go Live, support for Go Live, and continued system enhancements/education. Jennifer has also worked on improving processes through technology or workflow changes and was a project manager for a long-term application implementation at Sidney Nursing Home Facility. Jennifer J holds a PMP certification and a Master's degree in Business Administration from the University of Phoenix.