Shyran B.

CX Enablement at Sierra Interactive

Shyran B. has a diverse work experience starting in 2006 as a Merchandiser/Account Manager at Coca-Cola Enterprises. They then worked as a CSBR (Central Beneficiary Service Representative) at Humana from 2008 to 2011, providing direct client services to the military population. In 2012, Shyran joined Apple as a Creative Pro, teaching classes and coaching customers on technology until 2018. During the same time frame, they also worked as an Athletic Coordinator at Boys and Girls Clubs of America, overseeing programs and writing grants for the athletics department. Since 2018, Shyran has been a part of Sierra Interactive, starting as a Platform Expert and troubleshooting technical issues. They later became a Customer Experience Team Leader and currently serve as a Customer Support Manager.

Shyran B. attended the University of Louisville from 2002 to 2008, where they earned a Bachelor of Science (BS) degree in Health and Human Performance with a concentration in Exercise Science.

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