Luis Carlos Ramirez Lopez

Luis Carlos Ramirez Lopez has extensive experience in customer success and ERP project consulting, currently serving as a Customer Success Specialist at Siesa since October 2003. In this role, Luis Carlos is responsible for maintaining key client relationships and ensuring optimal customer experiences with the ERP system unoee. Past positions at Siesa include Senior ERP Project Consultant, Junior ERP Project Consultant, and Implementation Executive, showcasing expertise in supply chain management and various sector integrations. Prior to Siesa, Luis Carlos was Head of Purchasing and Systems at Clínica La Carolina, managing logistics and technology. Educational qualifications include numerous certifications in ERP systems, project management, and international commerce from various institutions, including Instituto Universitario ESUMER and Servicio Nacional de Aprendizaje (SENA).