Aditya Satralkar

Head Of Service Operations at Sify Technologies

Aditya Satralkar has a diverse work experience in the IT industry. From 2015 to 2019, they worked at Sify Technologies Limited as the Head of Service Operations. In this role, they optimized IT service delivery and acted as a primary point of contact for customers and internal teams. Aditya also led a team of Service Delivery Managers and Engineers, serving a customer base of over 200 in various industries.

Prior to that, Aditya worked at World Vision India from 1998 to 2015. Aditya started as a Business Analyst, bridging the gap between technology and business through strategic planning and analysis. Later, they became an IT Operations Manager, managing a team of over 30 technical staff and strengthening the IT infrastructure.

Overall, Aditya's experience showcases their expertise in IT service delivery, customer relationship management, and team leadership.

Aditya Satralkar holds a Master of Computer Management (M.C.M) degree in Computer Science from Shivaji University, which was completed from 1996 to 1997. Prior to that, Aditya obtained a Bachelor of Science (B.Sc.) degree in Science from Shivaji University, completed from 1993 to 1995. In addition to their formal education, Aditya Satralkar has also obtained various certifications, including the "Bullet Proof Manager" from Crestcom International, the "Microsoft Certified Azure Fundamentals" from Microsoft, and the "AWS Cloud Practitioner" from Amazon Web Services (AWS) in 2020.

Links

Previous companies

World Vision International logo

Timeline

  • Head Of Service Operations

    April, 2019 - present

  • Sr. IT Service Delivery Manager

    July, 2018

  • IT Service Delivery Manager

    July, 2015