Shaun Swile

Shaun Swile has extensive experience in managing teams and leading customer service operations. With a background in various companies such as Sigma SA, Amazon Web Services, Capita, Webhelp SA, Serco, and Old Mutual Group, Shaun has a proven track record of successfully managing and coaching staff, setting and achieving KPIs, and dealing with customer service-related tasks. Shaun's responsibilities have included handling escalations, setting sales targets, providing training, and ensuring team members are meeting their goals. Shaun's educational background includes a BSS degree from Bridgetown High School.