Mohamed Alenany

Mohamed Alenany is an accomplished Service Delivery Manager and Application Support Technical Team Leader at SIGMA EMEA since November 2018, overseeing a team of 19 members to ensure smooth service delivery to customers. With a strong background in application support, Mohamed has held various roles including Senior Application Support Analyst and Application Support Analyst, focusing on CRM and OSS systems. Previous experience includes IT Operations Engineer positions at Orange Egypt and Mobinil, where responsibilities involved monitoring operational systems and ensuring SLA compliance. Earlier in their career, Mohamed worked as a Sales Engineer and Project Manager at Protrade, engaging with European companies in heavy industries. Mohamed holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from the Arab Academy for Science, Technology and Maritime Transport.