Ciprian Matcaboja

Ciprian Matcaboja is an accomplished Project Support Service Manager at Signant Health, leading the delivery of Project Support Services across multiple clinical trial technology practices and managing a team of over 20 Project Specialists in seven countries. With a strong background in Information Technology Service Delivery, Ciprian has ensured global support for eCOA platforms and maintained SLA compliance at both Signant Health and MobileXpense. Previous roles at Capgemini included SIAM Supplier Manager, where Ciprian validated supplier performance and managed risk, and Incident Manager, overseeing end-to-end incident responses. Ciprian holds a Master's degree in Structural Engineering and a Bachelor's degree in Civil Engineering from Gheorghe Asachi Technical University of Iași, in addition to a Baccalaureate Diploma in Technical Drawing. Recognized for exceptional customer care performance, Ciprian is dedicated to continuous improvement through analytical insights and stakeholder engagement.