Douglas Brand

Douglas Brand is a seasoned executive with extensive experience in marketing, customer experience, and revenue generation across multiple industries. Currently serving as Vice President of Custom and Repair at Signet Jewelers since June 2021, Douglas manages the Custom, Care, and Repair Journeys while overseeing service growth across major brands. Prior to this, Douglas held significant roles at American Water, including Vice President and Chief Revenue Officer, where key contributions were made to enhance customer satisfaction and boost revenue. Douglas also has a notable background in brand management from Campbell Soup Company and PepsiCo, as well as early experience in athletics marketing. Educational credentials include an MBA from The Wharton School, an executive program at MIT Sloan, and a BA in Economics from Tufts University.