Signet Jewelers
Melissa Gooch has extensive leadership and operational experience in the jewelry industry, particularly in Ecommerce operations and customer care contact center optimization. Melissa has successfully led various projects and initiatives to enhance customer experience, streamline processes, and achieve significant cost savings. Melissa has a proven track record of exceeding targets, implementing technology solutions, and effectively managing large teams to drive business success.
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Signet Jewelers
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Signet Jewelers Limited is the world's largest retailer of diamond jewelry and the largest specialty jewelry retailer in the US, UK and Canada.