Tristan Balman is an M365 Service Analyst at Silicon Reef, with experience as an IT Helpdesk Associate at Zipcar, where responsibilities included providing primary support for employees and serving as an escalation point for junior team members across multiple regions. Prior to that, Tristan held the position of IT Intern at DHL Express, delivering internal helpdesk support, and worked as a Creative Graphic Designer at African Sky Gaming, focusing on developing visually appealing designs to establish the company's identity. Tristan holds a Bachelor's degree in Game Graphics and Multimedia Entertainment from Friends of Design and a Matriculation from Silvermine Academy, covering subjects such as Mathematics, English, IT, Geography, Business Studies, and French.
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