Alex Cooper is an experienced change facilitator currently working at Silver Fern Farms Ltd since September 2023. Previously, Alex held several roles at Spark New Zealand from June 2010 to November 2018, including Release Change Manager and Customer Experience Delivery Lead, where responsibilities included managing enterprise technology transformation programs and improving user experiences across broadband services. Additionally, Alex served as Delivery Owner at Meridian Energy from February 2020 to February 2021, overseeing planning and implementation of internal change initiatives. Notable achievements include significant handle time reductions, successful user testing, and effective stakeholder engagement across multiple projects.
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