Dani C.

Dani C. currently works at Pier as a Analyst of Regulation, where they are responsible for evaluating documents and information for opening insurance claims, processing reimbursements, validating member documents for reimbursement analysis, handling pending insurance claims, dispute chargebacks, provide support to the regulation team, monitor team quality, handle payment processes, open tech team tickets, and conduct team development rounds. They previously worked at RecargaPay as a Senior Customer Experience handling B2B client communication, at SumUp as a Senior Recruiting Operations Analyst responsible for user support, KYC analysis, knowledge management, mass hiring, and salary research, and at Porto Seguro Atendimento S.A. as a Customer Service Agent.