Diêgo Eleutério 🏳️🌈

Customer Experience Analyst at Pier

Diêgo Eleutério has a diverse work experience, primarily in the customer service and sales industries. Diêgo is currently employed as a Customer Experience Analyst at Pier Seguradora since March 2022. Prior to that, from July 2019 to September 2021, they worked as a Customer Relationship Management Analyst at Stone Pagamentos.

Before their role at Stone Pagamentos, Diêgo worked as a Sales Promoter at HarperCollins Brasil from October 2018 to May 2019. Diêgo also had a brief stint as a Sales Promoter at Grupo Editorial Record Ltda. from August 2018 to September 2018.

Diêgo's longest tenure was at Companhia das Letras, where they worked as a Sales Promoter from July 2013 to February 2018. In this role, they were responsible for promoting sales, managing inventory, organizing events, and establishing direct contact between booksellers and the publishing company. Diêgo also actively participated in book clubs and discussion panels, promoting and showcasing the group's editorial releases in over 40 stores in Rio de Janeiro.

Before joining Companhia das Letras, Diêgo worked as a Bookseller at Saraiva from April 2011 to July 2013.

Diêgo Eleutério received a Licenciatura degree in Biology/General Biological Sciences from Universidade Estadual do Sudoeste da Bahia between 2003 and 2008. In addition to their formal education, they also obtained several certifications, including Design Thinking and Cocriação de produtos e serviços from Escola Conquer in 2022, and an Especialista em Produção de Conteúdo from Rock Content in 2018.

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Timeline

  • Customer Experience Analyst

    March, 2022 - present

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