Neelan D'Souza

Neelan D'Souza is a seasoned professional with extensive experience in customer support, data analysis, and IT consulting. Currently serving as a Senior Customer Support Consultant at SimCorp since April 2022, Neelan has effectively resolved incidents and fulfilled service requests leveraging skills in UNIX and SQL. Previously, Neelan held roles as a Market Data Analyst and Technical System Analyst at RBC Capital Markets and RBC, respectively, where substantial contributions included prioritizing production fixes and improving incident resolution processes. With earlier experience as a consultant at FDM Group and as an IT Consultant/Business Analyst at Greenwin Inc., Neelan demonstrated expertise in process improvements and stakeholder engagement. A Bachelor of Commerce in Business Technology Management from Ryerson University complements the professional background.