Rachel Polin is a Technical Support Engineer at Similarweb since September 2023, where responsibilities include refining internal support resources, mentoring staff, and managing advanced technical inquiries. Previously, Rachel excelled as a Tier 1 Product Support Specialist at Similarweb, where high-quality client support and maintaining client satisfaction ratings were priorities. Experience also includes developing customer relationships at Gliding Deer and interning in various roles, enhancing skills in business development, communication, and group management. Rachel holds a BA in Liberal Arts and Sciences from Tel Aviv University and a BA in Environmental Studies from the University of Delaware.
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SimilarWeb
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Similarweb is a platform that gives its customers a true 360 degree view of all digital activity across customers, prospects, partners, and competition.