Michael Ramsey

Michael Ramsey has extensive experience in the banking industry. Michael started their career at Bank of America in 1992, where they held the role of VP-Management. In this position, they were responsible for coaching and training a team of 20, meeting sales production goals, and managing daily banking center operations. Michael also played a key role in mergers and acquisitions, project management, and achieving sales targets.

In 2002, Michael joined Simmons Bank and served as the Director of Customer Service. Michael created and implemented the customer service center and managed a team of 12. Michael'sresponsibilities included new product research and development, customer service and loyalty delivery systems, employee enrichment, training, and performance management. Michael also implemented new online platforms and developed policies and procedures for customer service. Additionally, they played a role in sales development and training programs.

Michael then advanced to the position of VP, Regional Manager at Simmons Bank, where they oversaw multiple branches and was responsible for sales, business development, customer service, and compliance performance. Michael worked closely with local management in goal setting, budgeting, and driving profitable growth for the market.

Michael later transitioned to the role of Vice President, Corporate Online Branch Manager at Simmons Bank. Here, they led and managed the virtual online branch department, setting and achieving goals set by executive management. Michael monitored consumer deposit and loan relationships, ensured risk management compliance, and provided an excellent customer experience.

Michael'smost recent role at Simmons Bank was VP, IT Business Partner. In this position, they served as the primary liaison between business units and IT, aligning IT services with business goals and initiatives. Michael helped business units leverage technology to achieve their strategic vision and acted as a guide in navigating technological areas.

Throughout their career, Michael demonstrated strong leadership, coaching, and training skills, along with a track record of achieving sales goals, implementing new initiatives, and optimizing customer service operations.

Michael Ramsey obtained a Bachelor of Science degree from the University of Arkansas at Little Rock in 1991. From 1991 to 1993, they pursued a Banking Certification at the University of Florida, specializing in Finance.