Paul Williams is an experienced professional in technical support and business development with a career spanning over a decade. Currently serving as a Customer Support Technician at SimpleFiber Communications since July 2020, Paul specializes in providing technical support for internet and VoIP systems, including Netsapiens PBX and Yealink phone customization. Prior to this, Paul was the Manager of Business Development at ArchetypeWorks, focusing on new client acquisition and strategic planning. A diverse background includes roles in engineering and construction, with experience as a Building Engineer and Operating Engineer at various reputable companies such as JLL and Transwestern. Paul holds certifications from MyComputerCareer and attended Northwood University, further enhancing expertise in technical and operational domains.