Steffi Joseph

Steffi Joseph has had a diverse range of work experience since 2010. Most recently, they worked as a Technical Writer at Simplify Healthcare, where they developed manuals, how-to guides, and in-app guides using Madcap Flare. Prior to that, they were a Technical Trainer/Technical Writer at SMS-Magic from 2021 to 2022. Steffi also worked as a Technical Writer at Exela Technologies from 2019 to 2021. Before transitioning to technical writing, they were a Process Leader at Capita from 2016 to 2019. Earlier in their career, they held roles as a Senior Customer Service Executive at BancTec (2014-2015), a Customer Service Executive at Tracmail India Pvt Ltd (2012-2013), and a Customer Service Executive at Ventura (2010-2011).

Steffi Joseph completed their Bachelor of Arts degree in English Language and Literature from Calorx Teachers University from 2009 to 2012. Prior to that, they studied at Poona College from 2007 to 2009, where they obtained their HSC with a focus on Business/Commerce. Steffi's education history began at St. Joseph High School Pune, where they completed their schooling before 2007, although no specific degree or field of study is mentioned.