Toya Creed

Toya Creed has over 15 years of experience in the healthcare industry. Their most recent role is as the Director of Client Success at Simplify Healthcare, a position they have held since March 2020. Prior to that, from 2016 to 2020, they worked at Cognizant Digital Services as an Associate Director-Healthcare Consultant, where they led software development and multi-channel implementations and managed cross-functional teams for successful solution delivery. Before that, from 2014 to 2019, they were a Strategic Solutions/Client Implementation Consultant at Highmark Health, where they managed ASP relationships and provided pre-sale and marketing expertise. From 2009 to 2014, Toya was a Senior Solutions Delivery Director at Emergent Holdings, where they provided leadership for application conversions and managed software development efforts. Earlier in their career, they held positions at Blue Cross Blue Shield of Rhode Island, CareFirst BlueCross BlueShield, Express Scripts, PwC Consulting, MedImpact Healthcare Systems, Inc., and Prime Therapeutics, where they held various roles in project management, business development, and consulting.

Toya Creed obtained a Bachelor of Business Administration (BBA) degree in Health/Health Care Administration/Management from Trinity International University, where they studied from 2001 to 2004. Additionally, they completed the Certified Pharmacy Techs - CPhT program, focusing on Pre-Pharmacy Studies. Toya also attended Luther South and Olive Harvey College, where they pursued Computer Science and Marketing/Marketing Management, respectively. In 2003, they earned an Associate's Degree in Marketing/Marketing Management, General from Olive Harvey College. Similarly, they earned a Bachelor of Science degree in Business Administration from Trinity College and University in Illinois in the same year.

Toya Creed has also obtained several certifications. In February 2022, they completed courses on Agile at Work: Reporting with Agile Charts and Boards, Learning HubSpot CRM, Product Management: Building a Product Roadmap, Sales: Closing Strategies, Telling Stories That Stick, and Writing Emails People Want to Read, all from LinkedIn. Additionally, they have obtained the Scrum Master Certified (SMC) certification from Scaled Agile, Inc.