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Sagar Kulkarni

Senior Manager, Customer Success at Simplilearn

Sagar Kulkarni has had a diverse work experience spanning several industries. Their most recent role was as a Senior Manager of Customer Success at Simplilearn starting in March 2021. Prior to that, they were a Customer Success Manager at RESILINC SOLUTIONS PRIVATE LIMITED, where they worked with key project stakeholders to plan and manage the delivery of products and services for clients. Sagar demonstrated excellent performance by exceeding upsell targets and generating significant revenue from high-touch accounts. In recognition of their achievements, they were chosen as the Customer Success Champion for two consecutive quarters.

Before joining RESILINC, Sagar worked as a Customer Success Manager at Eloqunc Consultancy from March 2016 to September 2018. In this role, they built strong professional relationships with clients and established a high level of credibility with key executives. Sagar managed all aspects of the account business dealings in the country.

Earlier in their career, Sagar was a Client Specialist 2 at Hewlett Packard Enterprise from February 2011 to November 2015. Sagar was responsible for customer retention and expansion, conducting regular calls and meetings to understand customer satisfaction and conducting training sessions for new clients. Additionally, they worked as an Early Intervention Specialist at Ocwen Financial Corporation - US from October 2009 to October 2010. In this role, they were responsible for collections from high-net-worth customers and handled account-related escalations and issues.

Overall, Sagar Kulkarni has demonstrated strong customer success skills, achieving remarkable results in revenue generation and customer satisfaction throughout their career.

Sagar Kulkarni has an education history that includes a Bachelor's degree in Computer Science from SS College. The dates of their enrollment are not provided. Sagar also holds a Master's degree in EPGDM with a specialization in Marketing from Alliance University, obtained between 2017 and 2019. In addition to their formal education, Sagar Kulkarni has completed additional certifications in Masters in Digital Marketing from Digital Vidya, Project Management, and Sales & Marketing. The specific institutions and dates of obtaining these certifications are not provided.

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Timeline

  • Senior Manager, Customer Success

    March, 2021 - present