Erica Musial

Erica Musial has extensive work experience in various roles and industries. Erica started their career at Mondelēz International as a Sales Service Representative in February 2016 and worked there until January 2017. Erica then joined Futren Hospitality as a Social Media and Communications Coordinator, where they managed and created content for multiple social media accounts, blogs, and websites. Erica also collaborated with the Director of Marketing and Communications on various marketing projects and was responsible for editing and proofreading marketing materials. In 2018, they joined Asurion as a Simplr Manager. Erica'sroles and responsibilities at Asurion are not specified. Later in 2018, they joined Simplr and held several positions, including Operations Specialist, Partner Success Manager, Senior Partner Project Manager, Manager of Process Improvement, and currently serves as the Head of Automation Operations. Details about the specific responsibilities and accomplishments in these roles are not provided.

Erica Musial has a Master's degree in Business Administration (MBA) with a focus on Business Administration and Management, Technology, and Analytics from Tennessee Technological University. Erica also holds a Bachelor of Arts degree in Communications, Advertising, and Business Management from Michigan State University. Additionally, they have an Associate's degree in Business Management and Marketing from St. Clair County Community College. Erica Musial has also obtained certifications, including a Mastership in Customer Success from Winning by Design and the Best Customer Engagement Initiative from The Stevie® Awards, both in 2021.