Debra Gordon

Senior Customer Experience Insight Manager at Simply (formerly JoyTunes)

Debra Gordon has a comprehensive work experience spanning over a decade. Debra is currently employed at Simply as a Senior Customer Experience Insight Manager since January 2022. Previously, from January 2019 to December 2021, they worked at Similarweb, where they held the position of Client Success Team Manager (ROW & Agency) and later Senior Client Success Analyst. During their time at Similarweb, Debra was responsible for managing a team of Client Success Analysts, enhancing client onboarding and engagement, providing digital marketing insights, optimizing processes, and supporting strategic analysis.

Prior to Similarweb, Debra served as a Senior Account Manager at J2 from January 2014 to October 2018. Their role involved successfully managing the agency's largest FTSE 100 account, SEGRO, and creating marketing campaigns for their European-wide portfolio.

Debra's earlier work experience includes working as an Account Manager at Creative & Commercial from May 2011 to December 2013, where they delivered communication solutions and managed advertising campaigns. Before that, they worked at Deloitte as an Associate, Audit, from November 2009 to October 2010. At Deloitte, Debra was involved in audit assignments for clients in London and New York, managed client relationships, and handled heavy workloads with tight deadlines.

Debra Gordon began their education journey in 2005 at the University of Leeds, where they pursued a degree in Geography with Management. Debra successfully completed their degree in 2008, achieving a 2:1 classification. Afterward, in 2009, Debra attended the ICAEW, where they obtained a Certificate in Finance, Accounting & Business (CFAB).

Links

Previous companies

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Timeline

  • Senior Customer Experience Insight Manager

    January, 2022 - present

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