Liran Biderman

Liran Biderman has a diverse range of work experience spanning several industries and roles. Liran began their career in the Israeli Air Force, where they served as an Image Analyst from 2003 to 2006. Following their military service, they worked for EL AL Israel Airlines as a Security Specialist and later as a Technology Supervisor in England and Ireland from 2008 to 2010.

In 2010, Biderman joined Biderman Private Art Collection as the Global Sales Director, where they led a team responsible for establishing a new branch of global sales through reputable international auction houses and online platforms.

Starting in 2011, Biderman transitioned into the education sector and joined eTeacher Group. Liran held various roles within the company over the course of nine years, including B2C Customer Success, Customer Success Senior Supervisor, Customer Success/Solutions Team Manager, and ultimately Vice President of Customer Care. Liran managed and supervised large teams across different locations and was responsible for customer service, technical support, and customer success/solutions.

In 2020, Biderman expanded their expertise by joining Griiip as an Advisor, providing guidance on company structure and scaling. Griiip is a technological start-up that aims to make motorsport accessible to the general public.

Currently, Biderman works at Simply (formerly JoyTunes) as the Head of Customer Experience. In this role, they are focused on transforming and enhancing the customer experience, with a particular emphasis on increasing customer satisfaction. Liran has successfully restructured the entire customer experience funnel, leading to a high customer satisfaction rate of over 96%.

Throughout their career, Biderman has consistently demonstrated strong leadership, management, and problem-solving skills across various industries and roles.

Liran Biderman completed a Bachelor's degree in Management & International Relations from The Open University of Israel, between the years 2013 and 2017.