Vinicius Hygino is a Customer Success Manager at Simpress since April 2024, overseeing project management and customer success initiatives in Santa Catarina. Key responsibilities include relationship management, onboarding, data analysis, project planning, and continuous improvement based on feedback. Previously, Vinicius held roles at Gofind as a Customer Success Manager focusing on marketing and business intelligence consulting, and at Asaas with positions ranging from Key Account Manager to Customer Experience Analyst. Vinicius also worked as an Expansion Executive at 300 Franchising Exponencial and as a Quality Technician at Selbetti, addressing logistics and conflict resolution. Currently pursuing a degree in Data Science from Dataquest.io, Vinicius also holds a degree in Financial Management from Católica de Santa Catarina.
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