Rebecca Wong

Manager, Ground Experience Development at Singapore Airlines

Rebecca Wong has a strong background in the airline industry, with experience in various managerial roles focusing on customer experience, revenue management, and loyalty programs. Rebecca has worked with major companies such as Singapore Airlines and Scoot, driving initiatives to enhance end-to-end customer experiences and maximize revenue. Rebecca also has experience in managing station operations and premium passenger services, showcasing their expertise in operational efficiency and customer service. Rebecca holds a Bachelor of Science degree in International Hospitality and Tourism Management.

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Timeline

  • Manager, Ground Experience Development

    May, 2021 - present

  • Manager, Experience Design

    February, 2019

  • Head Premium Passenger Services

    October, 2013

  • Station Manager

    January, 2005