Shahid Moosa possesses a diverse background in technical support and operations, with experience as a Database Support Engineer at SingleStore and as a Cloud Support Associate at Amazon Web Services (AWS) specializing in database operations. Prior roles include Senior System Associate and Operations Executive at Infosys, along with a Customer Satisfaction Intern position at RJ Enterprises and a Social Media Intern role at Panasonic India. This combination of experience highlights Shahid Moosa's proficiency in both customer support and operational functions within the technology sector.